Taking Time to Get to Know You to Better Meet Your Needs
Trust is something that takes time to earn, and at Anthem Home Care, we’re committed to doing whatever it takes to provide families with the peace of mind and confidence in knowing they have a home care team by their side who will go above and beyond to meet their needs.
We also know that word-of-mouth is important to families seeking a care solution. Hearing what others have experienced in working with Anthem Home Care provides reassurance and goes a long way towards instilling confidence.
Partnering with Home Care Pulse, an independent customer satisfaction firm, to collect, report, benchmark, and improve our processes on an ongoing basis, provides an extra measure of security for families in establishing trust in the quality of the services we provide.
We invite you to take a moment to hear from just a few of our many satisfied clients who’ve discovered for themselves the difference our unique approach to home care and dementia care in Portland and surrounding areas has made in their lives.
Over the Memorial Day weekend, I left messages with several senior care services. My father-in-law suddenly needed around-the-clock care. My call was returned by only one company, Anthem Home Care. They called me back within an hour and made an appointment to visit us the next business day. Their representative arrived promptly and was very professional and compassionate. After meeting with our family to discuss our needs, they started care for my father-in-law that evening, for as long as we needed. We were nervous about turning over care of our loved one to a stranger, but our first Anthem caregiver put us at ease. She arrived on time and visited with us to understand what we needed. Thanks to her expert and compassionate care, for the first time in several days, we were able to rest knowing that our loved one was in good hands. Over the next several days, we met or spoke with several Anthem caregivers and staff members. All had the same combination of professionalism, competence, and compassion. They made a very difficult week for our family more bearable. Without their help, we could not have honored my father-in-law’s wish to spend his last days at home. – Robynn
Thanks for helping through a challenging recovery after our mother’s surgery. We couldn’t have done it without your help! – Beth
Anthem Home Care has been a saving grace for our family. They allowed us to restore peace of mind that Mom would have the help she needs when we could not be there. Thank you for all you’ve done for us. – Jennifer
We were surprised how fast we were able to get services set up for our father and we can’t thank you enough for your assistance with navigating his long-term care policy. We will recommend your agency to others. – Michael