Frequently Asked Questions

Providing the Knowledge You Need and the Respect You Deserve

Is home care a possibility for my senior loved one?

What kinds of services are included in home care?

How long does it take to arrange for care?

Searching for a solution to a care need for a senior loved one raises many questions, and families often struggle with knowing how to determine where to find the resources and guidance they need. Contact us online to learn more about our services and how we can help you.

We’re pleased to share the answers to some of our most frequently asked questions to help you in your care journey. Our team has vast experience in the home care and healthcare industries, and we’re always here to help in any way we can. Click on each question to reveal the answer, and then call us at 361-643-2323 if you have additional questions we haven’t covered here or about the communities we serve.

Click each question to reveal the answer.

Q. In what areas are your services available?

We’re pleased to offer our personalized senior care services throughout the Portland, Texas area, including Nueces, Aransas, and San Patricio counties.

Q. How do I know if my loved one needs in-home care?

When a loved one is in the beginning stages of showing signs of loss of functionality, and ideally, even before then, it’s a good idea to begin your search for a care solution. Our services are customized to each individual’s needs and modified as needs change.

Q. What kind of services do you provide?

We help seniors at home with a wide range of non-medical needs, including planning and preparing meals, light housework and laundry, assistance with bathing, showering, dressing and grooming, transportation, running errands, companionship, specialized care for dementia and other chronic conditions, and much more.

Q. How quickly can I arrange for service?

We pride ourselves on making it a top priority to respond quickly when there’s a care need and can arrange services the same day we receive a request.

Q. Do you require a minimum of hours and days a week in order to provide care?

We require a minimum of four hours of service to provide the highest quality care.

Q. How do we pay for your services?

We accept private payment and long-term care insurance only. We do not accept Medicaid or Medicare.

Q. How are your caregivers screened?

Each Anthem Home Care team member undergoes extensive background checks by the Texas Department of Public Safety.

Q. What are the advantages of home care?

With personal home care services, individuals receive the level of care needed when needed. Each senior has exclusive access to his or her caregiver for as much or as little time as requested and, as a result, can maintain full control over what will be done each day, adhering to his or her own preferred schedule. And it’s true: there’s no place like home for comfort, security, and peace of mind!

Q. Are your services available in nursing homes or assisted living facilities?

Anthem Home Care services are available wherever a senior resides, including private homes, retirement communities, nursing homes, and assisted living facilities.

Q. What if my caregiver is sick and cannot make it to my house?

If a scheduled caregiver cannot come when scheduled due to illness, an emergency situation, or vacation, another equally equipped caregiver will come in the interim.

For more information on how Anthem Home Care can help promote independence and safety for a senior loved one, please contact us at 361-643-2323. We provide the highest quality home care and would love to speak with you! View our full service area here.